As a rule, a website should be self-explanatory; no help required. However there are cases where your customers (I prefer that to "users") … [Read more...] about Help That Helps: Improving the User Experience
postaday2011
Flipboard: The Number 1 Must-Have iPad App
My iPad has officially replaced my trusty Moleskine notebook. Instead of paper and pen, my iPad comes to my meetings, to Starbucks, and … [Read more...] about Flipboard: The Number 1 Must-Have iPad App
What is Personal Knowledge Management?
Earlier today I participated in the weekly KMers.org tweet chat. This week's discussion was hosted by Kate Bower, discussing the role of … [Read more...] about What is Personal Knowledge Management?
January Reading List
One of the wonderful things about an iPad is that you can take your virtual library with you where ever you go. Spare moments become … [Read more...] about January Reading List
iPhone App Picks: Four Essential Utilities
I was giving Rutger Hensel some grief over just discovering the excellent (and free) Waze app for turn-by-turn driving directions. It … [Read more...] about iPhone App Picks: Four Essential Utilities
What is Quora, and Why Should I Care?
If you haven't heard of Quora, you should. It's been getting a lot of buzz. What is Quora? According to their website, "Quora is a … [Read more...] about What is Quora, and Why Should I Care?
The Future of Knowledge Management
I've been directly involved in knowledge management -- the science of collecting, sharing and leveraging knowledge -- for nearly ten years, … [Read more...] about The Future of Knowledge Management