Recently, the staff where my wife works attended two days of training on the Seven Habits of Highly Effective People. One of the exercises she was given used an analogy of rocks and sand to represent time management. Ah hah! I gave a presentation to that effect at a KM Summit back in 2006. I can fill in […]
Business
2013 Enterprise Collaboration Survey
Collaboration. Do it well, and it can improve the quality and velocity of results. Many of us collaborate on a routine basis, and have done so for years. When I first began working, collaboration largely involved face-to-face interaction. Asking a colleague a question; getting feedback; informing decisions. Today, networks have transformed collaboration, enabling us to share […]
The What and Why of WordCamp
Saturday I spent the day with a couple hundred web developers, designers, publishers and blogging enthusiasts at an event called WordCamp OC. This the fourth annual WordCamp Orange County, and the eleventh WordCamp I’ve participated in. What is WordCamp? I shared my plans for WordCamp with one of my hiking friends, Paul. He reasoned, “Oh, […]
Customer Service, Social Networks and Fixing What’s Broken
It’s easy to pick on the cable company. Most of them are easy targets for derision. The services are overpriced and the customer service often ends up the butt of jokes. I’ve had my own ups-and-downs with my current cable company — Time Warner Cable. Most recently, this centered around a single episode of a […]
PechaKucha Night Fullerton
Have you been to a PechaKucha Night? These lively events feature short, six-minute presentations with precisely 20 slides — each slide displayed for 20 seconds–20×20. It’s been adapted by other groups such as Ignite (who uses a 20×15 format). One of the wonderful things about these events are the energy and fun. The 20×20 cadence […]
The New Linkedin Profile: Love It or Hate It?
Back in October 2012, LinkedIn announced a redesigned profile page. They’ve been slowly rolling it out to users, and finally updated mine this week. What’s new in the new profile design? For starters, the interface has been refreshed, with sections clearly noted. And it features inline editing, meaning you can make changes right from your […]
Election Day, the Wisdom of Crowds, and the Enterprise
In The Wisdom of Crowds, author James Surowiecki suggests that leveraging the collective can often yield better results that asking any single expert. On election day, there are plenty of examples of crowd wisdom and prediction markets to draw from. In business, we’re often focused on efficiency innovations — incremental improvements in efficiency that save time, money, or […]