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Jeff Hester

Poking around the intersection of KM and Social Media

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Knowledge Management on Twitter: Who to Follow

July 5, 2013 by Jeff Hester Leave a Comment

Twitter is increasingly a popular way to connect with experts across a variety of fields. Finding the people you know is easy enough, but … [Read more...] about Knowledge Management on Twitter: Who to Follow

Filed Under: Knowledge Management, Social Media Tagged With: KM, knowledge management, social networking, twitter

Customer Service, Social Networks and Fixing What’s Broken

April 25, 2013 by Jeff Hester 3 Comments

It's easy to pick on the cable company. Most of them are easy targets for derision. The services are overpriced and the customer service … [Read more...] about Customer Service, Social Networks and Fixing What’s Broken

Filed Under: Business, Social Media Tagged With: change management, customer service, Episode 11, Homeland, OCM, social network, social networking, Time Warner Cable, TWC, twitter, What's

Social Media Explained (with Donuts)

March 19, 2013 by Jeff Hester 5 Comments

Social media takes on many forms, and is ever-evolving. This infographic explains the common perceptions behind some of the popular social … [Read more...] about Social Media Explained (with Donuts)

Filed Under: Social Media Tagged With: Donuts, Facebook, featured, Google, humor, infographic, Social Graph, Social Media, Social Media Tools, social networking, social networks

Connected, The Film

October 1, 2011 by Jeff Hester 1 Comment

Every month a terrific group of bright minds meets in Los Angeles to share, challenge, drink and discuss how we can live an enlightened … [Read more...] about Connected, The Film

Filed Under: Knowledge Management, relationships, Social Media Tagged With: communication, connected, KM, knowledge management, postaday2011, Social Media, social networking

Follow Friday: #CoWorkers

August 26, 2011 by Jeff Hester 3 Comments

Follow Friday has been a long-standing meme on Twitter where users recommend people that their followers might also like. Today, I'm going … [Read more...] about Follow Friday: #CoWorkers

Filed Under: Social Media Tagged With: coworking, Follow Friday, Social Media, social networking, twitter

LinkedIn: You Are One in a Hundred Million

March 24, 2011 by Jeff Hester Leave a Comment

Earlier this week, LinkedIn registered their 100 millionth member. They are currently registering a new member at the rate of one per … [Read more...] about LinkedIn: You Are One in a Hundred Million

Filed Under: Social Media Tagged With: linkedin, postaday2011, SMMOC, Social Media, social networking

What is Memolane?

February 27, 2011 by Jeff Hester 4 Comments

It's been said that everything you do or say on the Internet is there for ever. But even with all the various websites and services we use, … [Read more...] about What is Memolane?

Filed Under: Social Media, Web 2.0 Tagged With: lifehack, lifestream, postaday2011, Social Media, social networking, web2.0

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