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Jeff Hester

Poking around the intersection of KM and Social Media

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knowledge management

Face-to-Face Still Matters

February 17, 2011 by Jeff Hester 1 Comment

Earlier today we wrapped up three consecutive days of video teleconferences to train five new knowledge managers. The trainees were located … [Read more...] about Face-to-Face Still Matters

Filed Under: Business, Knowledge Management, relationships Tagged With: KM, knowledge management, postaday2011, social network, video teleconferencing

Knowledge Management is Not a Software Solution

February 16, 2011 by Jeff Hester 3 Comments

At Fluor, one of our favorite sayings about knowledge management is that "KM is not about the tool!" We aren't Luddites by any means. … [Read more...] about Knowledge Management is Not a Software Solution

Filed Under: Knowledge Management Tagged With: Business, KM, knowledge management, postaday2011

APQC 2011 Knowledge Management Conference

February 8, 2011 by Jeff Hester Leave a Comment

Knowledge Management (KM) is a phrase that confounds many. Many companies and organizations that attempt to "manage their knowledge" fail … [Read more...] about APQC 2011 Knowledge Management Conference

Filed Under: Knowledge Management Tagged With: APQC, conference, KM, knowledge management, postaday2011

Successful KM Storytelling

February 1, 2011 by Jeff Hester 7 Comments

If a story is not about the hearer he will not listen... - Steinbeck

Before we developed written languages, storytelling allowed us to pass down our history and knowledge from one generation to the next. Even … [Read more...] about Successful KM Storytelling

Filed Under: Knowledge Management Tagged With: KM, KMers.org, knowledge management, storytelling

If I Were The Boss…

January 25, 2011 by Jeff Hester 2 Comments

Knowledge management (KM) can help transform an organization as people begin to connect, leveraging the best knowledge and expertise to … [Read more...] about If I Were The Boss…

Filed Under: Knowledge Management Tagged With: KM, knowledge management, leadership, management, postaday2011, relationships, Social Media, social network

What is Personal Knowledge Management?

January 18, 2011 by Jeff Hester 4 Comments

Earlier today I participated in the weekly KMers.org tweet chat. This week's discussion was hosted by Kate Bower, discussing the role of … [Read more...] about What is Personal Knowledge Management?

Filed Under: Knowledge Management Tagged With: KM, KMers, knowledge management, PKM, postaday2011

What is Quora, and Why Should I Care?

January 15, 2011 by Jeff Hester 1 Comment

If you haven't heard of Quora, you should. It's been getting a lot of buzz. What is Quora? According to their website, "Quora is a … [Read more...] about What is Quora, and Why Should I Care?

Filed Under: Good things, Knowledge Management, Social Media, Web 2.0 Tagged With: collaboration, forums, KM, knowledge management, postaday2011, Q&A, Quora, SMMOC, Social Media

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