Poking around the intersection of KM and Social Media
Earlier today we wrapped up three consecutive days of video teleconferences to train five new knowledge managers. The trainees were located in Greenville, Calgary and Houston, while the other trainers and I were primarly located in Southern California. In better economic times, our trainees would have travelled to Southern California for the week, spending some serious […]
At Fluor, one of our favorite sayings about knowledge management is that “KM is not about the tool!” We aren’t Luddites by any means. Ineffective tools can inhibit the success of KM, just as woodworker would struggle with a dull blade. Conversing with our colleagues at other companies, participating in best practice studies with APQC, […]
Knowledge Management (KM) is a phrase that confounds many. Many companies and organizations that attempt to “manage their knowledge” fail miserably. The problem, it seems, is not so much with the concept as it is the terminology. Simply put, knowledge management is a systematic approach to helping people share knowledge with each other. My friends […]
Before we developed written languages, storytelling allowed us to pass down our history and knowledge from one generation to the next. Even today, storytelling remains a powerful medium. A well-told story with a meaningful message is easier to remember, internalize and share. Earlier today I chatted with fellow knowledge management (KM) colleagues at KMers.org on […]
Knowledge management (KM) can help transform an organization as people begin to connect, leveraging the best knowledge and expertise to improve work processes and deliverables. Last week, I discussed what KM means on a personal level. In many ways, KM thinking is a mindset. The KM mind questions the value of everything, and challenges us […]
Earlier today I participated in the weekly KMers.org tweet chat. This week’s discussion was hosted by Kate Bower, discussing the role of self management and self regulation in personal knowledge management (PKM). There was some dissent as to whether PKM required a certain level of obsessive compulsive disorder — OCD — or whether there it […]
If you haven’t heard of Quora, you should. It’s been getting a lot of buzz. What is Quora? According to their website, “Quora is a continually improving collection of questions and answers created, edited, and organized by everyone who uses it. Quora was founded in April 2009 by Adam D’Angelo, who was previously CTO and […]