Poking around the intersection of KM and Social Media
I’ve been directly involved in knowledge management — the science of collecting, sharing and leveraging knowledge — for nearly ten years, and indirectly much longer. Knowledge management, or more simply KM, is often unknown outside of the organizations who practice it. Sometimes KM is disguised with a different moniker — knowledge sharing, collaboration, team rooms, Enterprise […]
Geoffrey West is a theoretical physicist at the Santa Fe Institute who has researched and studied the dynamics of large cities; how and why they grow, and the patterns that emerge. His findings are surprising. New York Times Magazine has a great article about West’s research. West found that he can predict with 85% accuracy the […]
I’m submitting an abstract to speak at the APQC knowledge management conference in May 2011. As part of the submittal process, I had to write a 50-word bio. Here’s what I came up with: Jeff Hester is passionate about communities, working with leaders, employees and developers to help them deliver business value through KM. Co-author […]
At Fluor, knowledge management has always been centered around the community. KM-heads call them CoPs or ‘communities of practice.’ We call them simply knowledge communities. And these knowledge communities are the quintessential social media often touted as a Web 2.0 phenomena. Knowledge communities share many attributes with Web 2.0 sites like Flickr, Upcoming and del.icio.us […]