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Meet the Fat Belly

Recently I’ve been reading Chris Anderson’s The Long Tail, which describes the new marketplace economics enabled by the Internet. In brief, the Internet exposes consumers to the “long tail” of products (music, DVDs, books — just about anything) that isn’t readily available in the traditional bricks-and-mortar outfits. It’s a great read, though I’m still trying to sort out how to use long tail economics to my advantage.
Robert Young over at GigaOM has written an an excellent analysis that expands (figuratively and literally) on Andersen’s long tail. Young introduces the fat belly.

Having been involved with the Internet since literally day zero of its commercial inception (back in November 1992), I have had a front-row seat watching the power of our medium’s “democratizing” effects. Digg is a great example of such effects as the value proposition of the entire system is reliant on the most democratic of all instruments… one person, one vote. Consequently, I’m a big fan of Chris Anderson’s “Long Tail” thesis, as I find the framework to be remarkably consistent with my own experiences and observations. Yet, when one attempts to understand the strategic implications of Digg, and its role as a democratizing force, even the Long Tail paradigm fails to fully showcase its true, disruptive nature.
While I won’t go into the details of the Long Tail thesis here (read Chris’ book), suffice it to say that what I find limiting is the fact that he divides the power law distribution curve into only two segments… the hit-driven head (what I call the “Big Head”) and, obviously, the long tail. What’s missing, in my opinion, is actually the most important part… the section in the middle of the curve that I affectionately call the “Fat Belly”.

The recognition of the existence of the Fat Belly is critical for many reasons, but allow me boil it all down to this overarching statement: Any economist or political scientist will agree that the health of any democratic society that’s fueled by free market capitalism is measured by the robustness of its middle class. A large and vibrant middle class demonstrates a healthy redistribution of wealth within a nation and its economy, ultimately serving as a catalyst for the power of one vote and equality amongst its peers/citizens. What all this means, and to bring this back down to earth, is simply that I prefer to segment the power law curve into three distinct segments… the big head, the fat belly, and the long tail.

Now, why is this relevant/important? The answer is simple… in my view, the potential success of any Internet venture, particularly for those heavily reliant on the development of an online community of active participants, is directly correlated with the concept’s ability to create a large and dominant Fat Belly… much like a successful democracy will result in a large and dominant middle class. And towards such ends, Digg is one of the best examples I’ve seen.

GigaOM » Digg that Fat Belly!

As I’ve read The Long Tail, I’ve been searching for an application to areas of my own life. Certainly there is “long tail content” in a mature knowledge management system. Well-established websites and forums such as BigBlueBall contain a lot of long tail content, as do blogs that have been around for any time. The big head is great, but unpredictable. The long tail is nice, but not especially valuable unless you can aggregate the value of the entire tail. The fat belly is the sweet spot for most niche players. Not a top ten hit, but popular enough to draw a significant audience.
If you consider Anderson’s long tail theory carefully, you will find that the curve reshapes itself over time, with the fat belly indeed growing bigger.
Here’s to fat bellys!

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Google Copies the ESP Game

Photos pose a challenge to search engines such as Google. While it can sometimes do a fair job of guessing what a photo is about based on the file name, or URL, or even the context in which the image appears, none of these are as accurate as the description an actual human would give an image.

Flickr, in contrast, provides rich meta data for each image as it’s collected, with the opportunity to add or modify that data. My contacts can add their own tags to my photos, further enhancing my photo with relevant meta data, and making it easier to find and retrieve similar photos.

But what about the millions of photos already out on the web? How on earth do you set about tagging those photos?

Enter the ESP Game. Begun as a research project, this “game” pairs you up with a random partner with the objective of “tagging” images with the same tag. Each match increases your score. You play a game, and the tagging, well, that’s like free labor.

Google has now borrowed a page from the ESP Game with their own Google Image Labeler project. It’s admittedly based on the ESP Game, but much more obvious about the objectives (improving image search results). It makes me wonder how many other menial tasks can be turned into games…

Anyone up for a rousing game of “fix the sprinkler heads?”

July 23, 2013 UPDATE: The ESP Game website has been retired. I updated the link to the Wikipedia entry describing the project in detail. 

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Tagging and the Average Joe

Amit Agarwal of Digital Inspiration has analyzed the tagging behavior of users on four websites that have helped popularize folksonomy-style tagging: Flickr, del.icio.us, Technorati and YouTube. According to Agarwal, the results indicate that the Average Joe is a better tagger than the tech-savvy user.

Agarwal suggests that Technorati, YouTube and del.icio.us are more tech-oriented sites that the friendly photo-sharing site Flickr. Possibly a stretch, but I’d agree that photo-sharing transcends the boundaries of geekdom.

Using Google search to analyze the number of distinct tags used at each site, here’s what he found:

This got me thinking. As you know, I’m a big fan of folksonomy tagging. I regularly use Flickr and del.icio.us, and slightly less frequently YouTube and Technorati. And on top of that, my vocation (and avocation) make me passionate about knowledge management. One of the early concepts incorporated into most knowledge management systems in the 90s was that of a taxonomy for knowledge. A structured approach at organizing knowledge for easy lookup and retrieval.

The trouble with taxonomies is two-fold. First, they are often only understood by the person who created them. The layperson is befuddled. Second, the structure quickly turns to inflexibility upon real-world application. This is one of the reasons Clay Shirky supports folksonomy-style tagging, as he discussed at last year’s Emerging Tech conference.

But can folksonomy tagging take hold in an enterprise environment? Will the success that Flickr has experienced with the Average Joe translate into the corporate world? Will the Average Employee grasp the personal value of tagging? It’s a question worthy of further study. In my own experience on Flickr, I’ve seen some people go absolutely nuts with tags, while others neglect to use any at all.

I suspect we’ll see similar behavior behind the firewall. As with Flickr, some people get the value proposition of tagging, while others don’t. Some need time to discover that value, and will eventually have their “ah-hah!” moment. The beauty of tagging is that once you get it, it’s not a chore to tag items. It’s your own personal breadcrumb trail back to that photo, that link, or that video. It frees your mind from rote memorization of a rigid and often cryptic taxonomy, and puts you back in charge of the stuff that matters to you. And isn’t that what we all want?

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No Blogs Next Year

I ran across an interesting article on the ClickZ Network by Gary Stein titled “No Blogs Next Year.” In the article, Stein describes his experience at the recent ad:tech panel he chaired earlier this month about advertising with blogs. He asked Phil Kaplan (of F*ckedCompany.com fame) what he thought of the blog phenomenon. Kaplan’s response tells it all. “In my day,” he said “we called them web sites.”

Clearly “blogs” are just a content management and publishing technology and nothing more. What you do with a blog (or any other CMS) is where the value lies.

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Blogs vs. Forums

With blogs getting so much media attention these days, some people accustomed to forum-based communities are wondering if they’re missing the boat. Though blogs and forums are much the same from a mechanical perspective, they are worlds apart in application. What are those differences, and what are the implications for online communities such as BigBlueBall? Here are some thoughts I shared on the subject over at TheAdminZone.