Tag: conference

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The Power of Knowledge Discovery in Moscow

Two weeks ago I spoke in Moscow at Knowledge Management for the Oil and Gas Sector: Project Optimization and Business Efficiency. This international conference was attended by a number of clients–including BP, CononcoPhillips, Chevron and Lukoil–and we shared how we were using knowledge management to address the business needs facing our respective companies.

Moscow is the largest city in Europe, and if it weren’t for the famously onion-domed churches dotting the city, it would look much like any major metropolis, right down to the Starbucks and KFC. I was surprised to discover the dramatic changes the Muscovites have seen during my lifetime.

Being an informed traveler on my first visit to Moscow, I used GlobeSmart to learn about business etiquette and travel tips. While the advice was sound, it was also very generic. I very nearly forgot the most basic advise of all–leveraging our own KM system. A simple search for the term “Moscow” turned up a guide for visitors created by our Moscow office, complete with the inside information on getting from the airport to the hotel, restaurant recommendations and local contacts. Sometimes knowing what you’re looking for can cause you to miss the valuable knowledge you don’t yet know exists.

During my talk I shared this story to illustrate the power and promise of knowledge management to expose knowledge that we don’t know exists. Finding what we know exists is relatively easy; but discovering knowledge we don’t yet know of–knowledge that can shape our decision process and help us reach better solutions–that is real power.

Special thanks to my colleague Tara for reminding me of the power of knowledge discovery.

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APQC 2011 Knowledge Management Conference

Larry Prusak speaking at the 2010 APQC KM Conference

Knowledge Management (KM) is a phrase that confounds many. Many companies and organizations that attempt to “manage their knowledge” fail miserably. The problem, it seems, is not so much with the concept as it is the terminology.

Simply put, knowledge management is a systematic approach to helping people share knowledge with each other. My friends at Shell sum it up with the  succinct phrase — “Ask, Learn, Share*.”

Knowledge management helps people connect with the knowledge and the expertise they need.

In that spirit of sharing, I invite you to join me at APQC’s 2011 Knowledge Management Conference. This 16th annual conference will be held in Houston on May 9-13th, 2011.

The APQC KM Conference is one of the most valuable  I’ve attended. There is a strong emphasis on practitioners sharing their real-world experience with other practitioners. Being able to build and strengthen connections with other change agents sets APQC apart from the usual vendor-heavy conferences.

I’ll be sharing my knowledge, and will be speaking with John McQuary, VP of Knowledge Management at Fluor on Friday morning. Our session? It’s titled “The Future of Knowledge Management: A Vision for 2020.” Here’s the synopsis:

Over the past ten years, Fluor’s knowledge management program has achieved success and recognition both inside and outside the enterprise. KM is no longer an initiative, but simply the way we get things done and drive strategic value. Looking ten years into the future, what is the next step in the evolution of KM? Using a “day in the life” perspective, this session will look at the implications and opportunities for KM in the future, with specific actions you can take now to begin making that vision a reality in your enterprise.

Working in the knowledge management realm over the past ten years, I’ve seen tremendous growth and success. Yet even with the success we’ve achieved, the opportunity in the decade ahead grows larger still.

I’m excited about the opportunity to share my passion with you. If you or your organization or company is involved in knowledge management (or considering doing so), I urge you to join me at APQC.

Planning to attend? Please introduce yourself now! Let’s begin the dialog today (here or on twitter), and we can continue face-to-face in May.

*Bonus!

For reading down this far, here a video produced for Shell that illustrates their Ask-Learn-Share approach. It’s a fine explanation of knowledge management in real world terms. Enjoy!

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Meet Me at WordCamp San Francisco

This year WordCamp San Francisco celebrates it’s fifth anniversary. I attended the first WordCamp SF way back in 2007. It was a much more intimate affair back then, and the sense of community was unmistakable.

Five years later, the event has grown to three days, and a much bigger venue than that humble beginning. The dates for WordCamp SF and venue have been confirmed: August 12-14 at the Mission Bay Conference Center. According to Jane Wells, the tentative plan is to focus programming for publishers on Friday, bloggers on Saturday, and developers on Sunday.

Who should go to WordCamp SF?

If you work with WordPress, whether for your own sites or clients, WordCamp provides a unique opportunity for intensive learning and community building. You’ll rub elbows with others who love and use WordPress, everyone from designers and developers to small-time bloggers and big corporate names (yes, they use WordPress too!).

The first ever WordCamp SF back in 2007

WordCamp SF is the biggest and original WordCamp, and is where Automattic’s Matt Mullenweg delivers his annual State of the Word address. WordCamp SF is different from the many excellent local WordCamps. While the local events generally focus more exclusively on WordPress, the San Francisco event pulls in some big name speakers talking about bigger topics.

I highly recommend attending a local WordCamp for the intensive learning and networking opportunity with local WordPress folks. For me, I attend WordCamp OC (I helped Brandon Dove and Jeffrey Zinn of Pixel Jar organize last year) and WordCamp LA. This year, I’ll probably be found at WordCamp San Diego, too.

Another great local option? Check out Meetup.com for local WordPress user groups. We are fortunate here in Orange County to have a very active group organized by Jeff Turner and Steve Zehngut of Zeek Interactive.

If you can swing the trip to San Francisco, also attend WordCamp SF for the inside scoop and the inspiration. It’s a big event, and like any big conference, it helps to network with other attendees before you go to make the most of the trip.

You can find a complete list of local WordCamp events at WordCamp Central. For instance, this very weekend there’s WordCamp Phoenix (Hey guys, look forward to hearing all about it!).

Mark your calendars for WordCamp SF, and be sure to let me know if you are planning on attending. We’ll meet up for a cold beverage!