Poking around the intersection of KM and Social Media
Merlin Mann of 43folders presented a talk titled “Inbox Zero” at Google this past Monday. Inbox Zero echoes the bit literacy concepts promoted by Mark Hurst. The video is an hour long, but Merlin provides a compelling argument for proactively managing your inbox. Source: 43folders
Scott Robbin has created a great little Twitter bot that lets you use Twitter to send you SMS reminders. Timer allows you to setup a reminder by sending a direct message to the bot, in the format: d timer [# of minutes until reminder] [your message] This is a clever and useful Twitter bot, but still […]
Knowledge management is like teenage sex. Everyone is talking about it all the time, everyone thinks everyone else is doing it, almost no one is really doing it although everyone is bragging about it, and those who are doing it aren’t doing it very well. – Randy Harless The unspoken truth behind this clever quote […]
Bear with me as I veer from our regularly scheduled programming to bring you this interesting science tidbit I first read about over at Slashdot. I was compelled to click through to the article which promised that MIT finds cure for fear. It begins “MIT biochemists have apparently discovered a molecular mechanisim behind fear and […]
The world is so fast that there are days when the person who says “it can’t be done” is interrupted by the person who is doing it. -Unknown
Sprint Nextel has come up with an innovative approach to customer service: fire the “bad” customers. While many people advocate that complaints are actually valuable, honest feedback that should be embraced, Sprint’s decided they would rather not deal with those problem customers. They sent out letters to 1,000 subscribers who complained just a little too […]